DESKTOP SUPPORT AND MAINTENANCE (on-site & remote):

            Our flexible Desktop Support packages allow your company to take advantage of our technical expertise with out the need to hire a full time employee. We can maintain and trouble-shoot your Window workstations and common Windows applications.

Standard Desktop Support Package:

• Basic Trouble shooting of Hardware related issues.
  
• Basic Trouble shooting of Operating System related issues.
  
• Installing and double checking BIOS patches.
  
• Installing and double checking Operating System patches.
  
• Checking Anti-Malware software for proper functionality.
  
• Trouble shooting Microsoft Office related issues.
  
• Installing and double checking Microsoft Office Patches.
  
• Trouble shooting Desktop printing related issues.
  
• Checking individual Desktop system performance.
• Best effort on trouble shooing third-party applications, including the use of third party support contracts