IT INFRASTRUCTURE MAINTENANCE AND SUPPORT:

            Not ready to hire a full IT staff yet? No problem. Take advantage of all of our expertise with our Infrastructure Maintenance & Support Packages. We can maintain and support your Networks, Email services, Windows services, LINUX Networks, Apple Networks and manage your enterprise storage and backups.

Standard Server and Network Infrastructure Support Package:

• Server Hardware Trouble shooting
• Trouble shooting of Operating System related issues. (Windows, LINUX, Apple)
• Installing and double checking BIOS patches of servers.
  
• Installing and double checking server Operating System patches. (Windows, LINUX, Apple)
  
• Frequent inspection of switches and routers syslogs for proactive Network maintenance.
  
• Trouble shooting and maintenance of Active Directory domains.
  
• Trouble shooting and maintenance of LINUX networks (NIS, etc.)
  
• Trouble shooting and maintenance of Apple Networks. (LDAP, etc.)
  
• Maintenance of Microsoft Exchange Email Server and Services.
  
• Maintenance of VPN Services.
  
• Management of Telco / Phone Systems (Cisco Based systems only.)
  
• Maintenance of Enterprise Anti-Malware solutions for proper functionality.
  
• Trouble shooting and Network performance related issues.
  
• Trouble shooting Print Server/spooler related issues.
  
• Checking individual servers for optimal system performance.
  
• Best effort on trouble shooing third-party server applications, including the use of third party support contracts
  
• Frequent inspection and verification of scheduled backups for completion and regular test restores.
  
• Manage All Hardware and Software Purchases with OEM for Best Value.